Matterport 3D Virtual Tour
FAQs

A Matterport 3D virtual tour is an interactive digital 'twin' of your space that allows viewers to explore as if they were there in person. Using the LiDAR-powered Matterport Pro3 camera, we capture high-resolution spatial data to create a dimensionally accurate, self-guided walkthrough.

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Unlike a standard video or photo gallery, this technology gives users total control to move through a room at their own pace, much like a video game, and understand the architectural flow from any device. For a more curated experience, these tours can be guided, leading visitors through the most important features of your venue automatically. For businesses, this means providing an open-door experience that serves as a powerful marketing tool, a resource for remote planning, and a vital bridge for accessibility.

Matterport tours are especially powerful for:

Event Venues

• Wedding venues

• Retreat centers

• Conference and meeting spaces

• Performance and creative spaces

• Galleries, studios, and multi-use venues
   

Real Estate Professionals

• Residential listings

• Commercial properties

• Short-term rentals and vacation properties

• New developments or renovations

Event venues see some of the highest ROI from Matterport tours.
 

Benefits include:

• Fewer in-person tours required

• Higher-quality inquiries (clients already understand the space)

• Easier planning for layouts, seating, flow, and staging

• Better alignment between venue staff, planners, and clients

• Stronger online presence and competitive differentiation
   

Couples, planners, and coordinators can explore the venue on their own time and revisit it as often as needed during the planning process.

Real estate professionals use Matterport tours to:

• Attract more qualified buyers or tenants

• Reduce unnecessary showings

• Showcase properties to out-of-town or relocating clients

• Improve time efficiency for agents and clients alike
   

Tours can be embedded on listing pages, shared via direct link, or integrated into MLS platforms where supported.

Photos and video show a space. Matterport lets people experience it.

With a Matterport tour, viewers can:

• Move through the space at their own pace

• Understand room relationships and flow

• Get a true sense of scale and layout

• Return to the tour multiple times as they make decisions
   

This is especially valuable for venues and properties where layout, flow, and spatial awareness matter.

​SoundAround provides the tour as a digital foundation for event production. We use the dimensional data from the scan to provide value-added services like acoustic pre-analysis and pre-set technical specifications for vendors, eliminating vendor chaos and staff time waste.

Every tour typically includes:

• Full 3D walk-through experience

• Dollhouse and floor-plan views

• High-resolution 360° imagery

• Shareable link and embed options

• Venue Technical Specification Sheet (based on scan data for vendor planning and distribution to onsite techs)
   

Optional add-ons may include: Point cloud data (.bim, .obj, and .CAD) for architects, engineers, and designers as part of the Matterpak add-on

Most scans take between 1-3 hours, depending on:

• Size of the space

• Number of rooms or levels

• Complexity of layout
   

Larger venues or commercial properties may take longer. We’ll provide a clear estimate during scheduling.

To get the best results:

• Clean and stage the space as you would for photos

• Remove clutter and personal items

• Turn on lights and ensure consistent lighting

• Decide which doors should remain open or closed
   

For event venues, we recommend scanning in a neutral or lightly staged setup unless you want a specific event configuration captured.

Yes. Many clients use the same Matterport tour for:

• Website marketing

• Sales and inquiry follow-ups

• Planning and logistics

• Training or internal documentation
   

A single tour can support multiple workflows across marketing, sales, and operations.

Tours are hosted on the Matterport platform and remain accessible as long as hosting is active.

No. Tours can be viewed directly in a web browser on desktop, tablet, or mobile devices. No downloads or special software are required.

Yes. For clients requiring architectural-grade data - such as point clouds for Revit or AutoCAD - we offer a Matterpak Professional Data Upgrade as an add-on service. This delivers the specialized .obj, .bim, or .CAD files necessary for detailed design and engineering work, priced separately based on the scope and size of the venue.

For spaces that rely on layout, experience, and first impressions, Matterport often pays for itself quickly by:

• Saving staff time

• Reducing unqualified inquiries

• Improving client confidence and decision-making

• Increasing conversion and booking efficiency
   

For venues and real estate professionals, it becomes a long-term asset, not just a marketing expense.

Simply contact SoundAround to schedule a consultation. We’ll discuss your space, goals, and ideal use cases, then recommend the best approach for your venue or property.